Return & Refund Policy
Every item in our store is made just for you — printed and produced only after you place your order. Because of this, we're not able to accept returns for reasons like sizing, change of mind, or ordering the wrong item. Please double-check size charts and product details before ordering.
That said, if something arrives damaged, defective, or incorrect, we'll make it right — always.
Damages, Defects & Wrong Items
If your order arrives damaged, misprinted, defective, or isn't what you ordered, contact us within 30 days of delivery at
To help us resolve it quickly, please include:
Your order number
A clear photo of the item showing the issue
A photo of the shipping label or packaging (for damaged items)
You do not need to mail the item back to us. Once we've reviewed the photos, we'll send a free replacement or issue a full refund — whichever you prefer.
Non-Returnable Items
Because all products are custom-made to order, we're unable to accept returns or exchanges for:
Incorrect size or color ordered — please check our size chart carefully before purchasing, as we're unable to offer replacements or refunds for sizing errors once an order is placed
Change of mind or buyer's remorse
Sale items or gift cards
Exchanges
Since items are produced on demand, we don't process traditional exchanges. If you ordered the wrong size or want a different variant, place a new order — and if your original item arrived defective, we'll cover the cost of the replacement.
European Union 14-Day Right of Withdrawal
Under EU consumer law, custom-made and personalized goods are generally exempt from the standard 14-day right of withdrawal, since these items are produced specifically for you and cannot be resold. This policy does not affect your right to a free replacement or refund for items that arrive damaged, defective, or incorrect.
Refunds
Once your replacement or refund request is approved, refunds are issued to your original payment method within 10 business days. Please note it can take additional time for your bank or card provider to post the refund.
If more than 15 business days have passed since your refund was approved and you haven't seen it, contact us at support@currentlyparenting.com
Questions
Reach out any time at support@currentlyparenting.com — we're happy to help.
